Spin Panda Contact Information for Players from UK
Spin Panda offers several options to contact the support team. For immediate assistance use the live chat. For more detailed and complex questions, it’s better to send an email where you can attach files and screenshots. In some cases, you can use the telephone. Specialists are only available for contact during business hours. The site includes a FAQ section for quick resolutions to common issues.
Support Options: Email, Telephone, Live Chat
Customer service provides different communication channels to help players. Live chat offers direct communication, email is suitable for detailed questions, and telephone support provides personal contact for urgent matters.
Telephone
Telephone support is available for UK players during business hours. This channel is ideal for urgent problems requiring immediate attention.
Phone number: +44 20 1224 1333
Telephone support is available Monday to Friday from 09:00 to 17:00 GMT.
Email support allows you to ask detailed questions and attach relevant documents. This channel is suitable for complex technical problems and account verification.
Email: [email protected]
Emails are processed in order of receipt. Attaching screenshots and relevant documents can speed up the resolution process.
Live Chat
Live chat provides direct communication with support staff during business hours. This function is available via the website and mobile app. Chat is ideal for quick questions and direct problem solving.
The chat function shows staff availability and estimated waiting times. Staff can share links, instructions and screenshots via chat.
Average Support Response Time
Live chat has the fastest response time averaging 2-5 minutes during business hours. Telephone support provides direct connection with average waiting times of 1-3 minutes. Email receives response within 4-8 hours during working days.
Feedback forms are processed within 24 hours, depending on problem complexity. Urgent matters receive priority and are handled faster.
Response time varies per problem type. Simple account questions are resolved faster than complex technical problems. Peak hours may cause longer waiting times, especially during weekends and evenings.
Feedback Form
The feedback form on the website provides a structured way to submit questions and comments. This form collects all necessary information for effective problem resolution.
Feedback forms are processed within 24 hours during working days. The system automatically generates a reference number for follow-up.
Contact Details
Address: 23 Cretan Rd, Liverpool L15 0HR, United Kingdom
Phone number: +44 20 1224 1333
Email: [email protected]
Business hours are Monday to Friday from 09:00 to 17:00 GMT. Outside these hours, email and feedback forms are available.